General Provisions:

Documents submitted for translation shall not be originals – electronic copies via e-mail, or fax copies, will suffice.

Full payment is required before we can start working on the project of the first-time Buyer. We accept all major credit cards.

Translation total (if not a fixed fee) is based on electronic source word count in providing text documents.

Postage and handling is included in the translation total. If express delivery is requested, client's credit card will be charged directly by the express carrier.

Client is to specify any English (Russian) spelling preferences for the names referred to in the documents (last name, first name, patronymic) so that our spelling is consistent with the documents that might already have been translated. If no specific instructions are given, we will follow conventional rules of transliteration.